About us

Hello Financial Services Ltd was founded in 2014 by Harry who has over 26 years of experience in Banking, Finance, and Insurance - both in New Zealand and abroad. Harry is a qualified person to talk to about your financial situation without being shoe-horned into buying something. He takes the time to understand your unique situation and helps you navigate your money matters wisely. He also ensures the confidentiality of your information you share with him.

If you think you need a trusted financial adviser to help you with mortgages, personal insurance or business insurance matters, schedule an initial consultation with Harry today.

Mortgage Broker Tauranga

First chat

We get to know you, and ensure you know what we do and how we do it. We’ll talk about what you are trying to do, your goals and ambitions, and whether we can help you.

First chat

We get to know you, and ensure you know what we do and how we do it. We’ll talk about what you are trying to do and whether we can help you.

UNDERSTAND YOUR SITUATION

We’ll gather information from you including family details, income and assets and other financial information.

RESEARCH AND RECOMMEND

We’ll research the market and ensure our recommendation is the most competitive solution for you, and best suits your needs.

LODGE YOUR APPLICATION

We’ll work with you and the lender, and do the legwork to get you pre approved.

APPROVAL MOMENT & PROTECTION

Congratulations! This is what we live for. Now you know what you can afford and have the thumbs up from your lender for what you need, when you need it. We’ll confirm the details with you. We will also see if we can help you get protection for your home and loved ones should anything go wrong.

SETTLEMENT PROCESS & BEING TOGETHER FOR THE LONG HAUL

We’ll also be there for you during the settlement process to keep an eye on it all and let you know everything has gone smoothly. This is just the beginning of our partnership. It’s my ambition to help your financial future thrive. I’ll be in regular contact with you to check in and review any changes to your situation.

UNDERSTAND YOUR SITUATION

We’ll gather information from you about your situation so that we can recommend the best possible cover.

YOUR PROFILE

When you’re ready, we create a detailed profile to help you decide what type of protection you need.

YOUR INSURER

Once we have worked out what cover you need based on your needs and budget, we’ll research the market and decide on the best insurer for you.

LET’S GET ORGANISED

We help you with your insurance application and work with you on any insurer requirements.

KEEP YOU ON TRACK AND PLAN FOR THE FUTURE

We’ll be in touch every year to make sure your cover is still relevant through any life changes. We will also help you through any claims you may have.

Mortgage Broker Tauranga

First chat

We get to know you, and ensure you know what we do and how we do it. We’ll talk about what you are trying to do, your goals and ambitions, and whether we can help you.

UNDERSTAND YOUR SITUATION

We’ll gather information from you including family details, income and assets and other financial information.

RESEARCH AND RECOMMEND

We’ll research the market and ensure our recommendation is the most competitive solution for you, and best suits your needs.

LODGE YOUR APPLICATION

We’ll work with you and the lender, and do the legwork to get you pre approved.

APPROVAL MOMENT & PROTECTION

Congratulations! This is what we live for. Now you know what you can afford and have the thumbs up from your lender for what you need, when you need it. We’ll confirm the details with you. We will also see if we can help you get protection for your home and loved ones should anything go wrong.

SETTLEMENT PROCESS & BEING TOGETHER FOR THE LONG HAUL

We’ll also be there for you during the settlement process to keep an eye on it all and let you know everything has gone smoothly. This is just the beginning of our partnership. It’s my ambition to help your financial future thrive. I’ll be in regular contact with you to check in and review any changes to your situation.

First chat

We get to know you, and ensure you know what we do and how we do it. We’ll talk about what you are trying to do and whether we can help you.

UNDERSTAND YOUR SITUATION

We’ll gather information from you about your situation so that we can recommend the best possible cover.

YOUR PROFILE

When you’re ready, we create a detailed profile to help you decide what type of protection you need.

YOUR INSURER

Once we have worked out what cover you need based on your needs and budget, we’ll research the market and decide on the best insurer for you.

LET’S GET ORGANISED

We help you with your insurance application and work with you on any insurer requirements.

KEEP YOU ON TRACK AND PLAN FOR THE FUTURE

We’ll be in touch every year to make sure your cover is still relevant through any life changes. We will also help you through any claims you may have.

What Our Clients Say

4.9
69 reviews
S

1 Review

a year ago

Harry and Leonie were amazing to work with every step of the way and provided invaluable advice and assistance. They helped to turn our ownership/expansion goals into reality – something that, in the current housing/financial climate, was a big achievement.

J

4 Review

a year ago

Would highly recommend Harry and his team. We have the pleasure of working with Harry and Leonie and felt welcomed as soon as we arrived. They worked with our best interest at heart and we left feeling happy. The correspondence was amazing and we were updated often. Without a doubt the best out there.

C

1 Review

a year ago

Harry and Leonie have been totally amazing throughout the process of us buying our first home. They are friendly and welcoming, and have helped make the entire process so easy. 100% recommend them to everyone we talk to.

C

5 Review

a month ago

And again a big thanks to Harry for looking after our insurances. Thanks to his professional advice, I benefit from a top insurance. For the 2nd time we’ve reached to Trevor to get a mortgage. Not only he’s been very helpful and reassuring, he’s also succeeded to achieve more than we could expect. Thanks to Trevor and the team, you’re awesome. Very professional and thoughtful team. Trevor helped us along the difficult process of buying a new home. He was very expedient and reactive. Thanks to Harry we’ve made a quiet and easy journey through the paperwork to get a good insurance at best price. I highly recommend them.

P

1 Review

4 months ago

Harry and Leonie are amazing, they helped us getting our first home , great communication throughout the process, they supported us and were always motivating us for not to give up.highly recommended please go and see them and you won’t regret

M

1 Review

4 months ago

Both Harry & Leonie were super helpful, knowledgeable and went the extra mile for us when purchasing our new home. Thank you for everything and it would be our pleasure to work with you again!

A

a month ago

Had a great experience getting advice through HELLO Financial Services with Harry van der Merwe. Got an excellent deal on my insurance and I was helped through everything with ease. Thanks!

C

1 Review

4 months ago

Would highly recommend HELLO Mortgage & Insurance Brokers Rotorua. Harry & his team we’re awesome to deal with. Friendly, fast, efficient service & we absolutely got the result we were looking for.

W

3 Review

4 months ago

Harry and Leonie deserve a ten-star rating. They helped us buy our first home in New Zealand. They offered real-time support throughout finding a suitable home, making an offer (with the right conditions), securing a home loan, and even revising unnecessary and costly insurance policies for better options. I highly recommend him and Leonie to all. They answer a wide range of questions. [Hello].

M

1 Review

a month ago

Harry and Leonie helped us to purchase our first home. They are just amazing And I can’t thank you enough. We are from overseas and all the process were new to us.All their suggestions were suitable for our lifestyle and explanations were very clear. I was struggled to understand some systems and processes but every time I talked to them,they answered me over and over patiently. We wouldn’t make it without them. I highly recommend them.

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